As a physician-owned facility, our purpose at Park Place Surgical Hospital is to provide patients with cost effective, less invasive, quality healthcare in a unique environment that promotes individual attention to your needs as a patient. Facility size, nurse to patient ratio, and team of experienced staff and physicians are key components in making Park Place Surgical Hospital the perfect setting for elective healthcare procedures.
Park Place Surgical Hospital is dedicated to exceeding national standards for quality, safety and patient satisfaction. We use evidence-based measures to support the best possible patient outcomes and reduce or eliminate surgical complications.
Patient Satisfaction & Quality
Park Place takes the opinions of our patients very seriously, and continuously works to improve the hospital experience and the quality of our care.
One way we track our satisfaction and quality results is the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which asks a random sample of recently discharged patients about important aspects of their hospital experience. These results are reported to CMS and the Agency for Healthcare Research and Quality (AHRQ), and may be viewed here.
Park Place uses a nationally recognized organization, National Resource Corporation, to gather feedback from our patients. This data includes inpatient (HCAHPS) and outpatient data giving Park Place a complete assessment of our patient's experience.
|Park Place Surgical Hospital Patient Satisfaction||Park Place YTD 2013||NRC Picker National Avg. 2013|
|Percent of patients rating Park Place Surgical Hospital as a “10” overall on a scale of 1-10||92%||86%|
|Percent of patients saying they would “DEFINITELY” recommend Park Place Surgical hospital to friends and family||90%||86%|
|Percent of patients who said they “ALWAYS” had confidence and trust in the nurses treating them||93%||90%|
|Percent of patients who said they “ALWAYS” had confidence and trust in the doctors treating them||93%||88%|
Surgical Care Improvement Project (SCIP)
SCIP is a national quality partnership of organizations committed to improving the safety of surgical care through the reduction of postoperative complications.
As a partner in SCIP, our doctors, nurses, anesthesiologists, and other hospital professionals work together to reduce the risk of complications after surgery by using processes of care that have been proven to get the best results for patients.
Statistics for these and other measures are reported to the Centers for Medicare and Medicaid Services (CMS); see our most recent statistics below, or visit the Hospital Compare website for a full list and national averages
|Park Place Surgical Hospital Outpatient SCIP||Park Place YTD 2013||National Avg. 2011-12|
|Percent of patients who received preventative antibiotics within one hour prior to surgical incision||97%||97%|
|Percent of patients who received the appropriate preventative antibiotic for the surgical procedure||97%||97%|
|Park Place Surgical Hospital Inpatient SCIP||Park Place YTD 2013||National Avg. 2011-12|
|Percent of patients who received preventative antibiotics within one hour prior to surgical incision||100%||98%|
|Percent of patients who received the appropriate preventative antibiotic for the surgical procedure||100%||99%|
|Percent of patients whose preventative antibiotic was discontinued 24 hours after the procedure||88%||97%|
|Percent of patients with appropriate temperature management during the surgical procedure||100%||100%|
|Percent of patients with appropriate treatment to prevent blood clots after the surgical procedure||100%||98%|